Voicemail
Check messages, set your greetings and get voicemail by email.
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For end users
- Check voicemail from a phone, at the office or awayDial your voicemail code, enter your PIN and use the phone menu to play and sort your messages, and see your options when you're away from the office.
- Record your voicemail greetings and nameRecord the greetings callers hear when you're on a call or away, plus your spoken name, from your desk phone. Includes codes for phone menu greetings.
- Set and remove an out of office greetingRecord a temporary voicemail greeting for vacation or time away, then remove it when you're back so your regular greeting returns.
- Get voicemail by emailHave new voicemail sent to your inbox, with or without the audio attached, change where the messages go, and turn the feature on for a user as an admin.
- Read voicemail as textSee a written transcript of each new voicemail in your email and your user portal, know why it can be wrong, and learn how your admin turns it on for you.
- Change your voicemail PINSet a new voicemail PIN from your desk phone or in your user portal, and find out what to do if you forget your PIN or get locked out of your mailbox.
- My voicemail is locked. How do I get back in?Why a voicemail box locks after too many wrong PIN entries, and how your admin asks CallSprout support to unlock it and sets a new PIN.
- Use a shared or group mailboxSet up one mailbox several coworkers can check, or one number that sends the same message to a whole team, then check it from a phone or your user portal.
Still stuck? Contact support
Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.