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CallSprout

Use speed dial codes

  • Audience: End users

Last updated

Speed dial gives a short code to a number you call often, like a supplier or a coworker's cell phone. Instead of dialing the whole number, you dial the speed dial code and the short code.

Call a speed dial number

  1. Step 1:
    Lift your handset
    Or press the speaker key.
  2. Step 2:
    Dial the speed dial code
    Dial *130.
  3. Step 3:
    Dial the short code
    Dial the short code for the number you want, right after the speed dial code. Short codes are three digits or more long. For example, if your supplier's short code is 550, dial the speed dial code followed by 550.

Where speed dial codes come from

Your admin sets up speed dial codes. You may have a list of your own, and your company may also have shared codes everyone can use. Each entry has a short code of three digits or more, a name so you remember what it's for, and the number it dials.

Ask your admin which codes you have, or to add a number you call often.

Troubleshooting

  • The code doesn't connect. Check the short code with your admin. Your extension also needs speed dial turned on to use the company's list, so ask your admin to check that too.

Still stuck? Contact support

Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.

Get a live call from our AI agent in about 10 seconds.