Your user portal
Manage your own settings, messages and call history from the web.
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For end users
- Sign in to your user portalOpen your user portal, sign in with your email and password, set a new password on your first visit, and change your email, password or PIN later.
- Turn on two step verification and manage remembered devicesAdd a second sign in step to your user portal with an authenticator app, and sign out devices you no longer use or have lost.
- Read your portal dashboardWhat each tile on your user portal dashboard shows, from new voicemail and today's calls to forwarding status and the devices registered to your extension.
- Manage forwarding, follow me and caller ID onlineChange your call forwarding, follow me, Do Not Disturb and caller ID settings from your user portal, and see the star codes that do the same from a phone.
- Listen to, move, forward and delete voicemail onlinePlay, download, sort, forward and delete your voicemail messages from your user portal, and find your voicemail settings.
- View and export your call history and recordingsFind calls in your user portal, filter them by date, number or status, play recorded calls, and download your call history as a CSV file.
- Why can't I see some portal sections?What decides which parts of your user portal you see, which sections can be missing, and who to ask when you need one turned on.
- Review your text history in your user portalSee the texts sent from and received on your business number in your user portal, filter them by date or direction, and print, email or export the list.
- Schedule a meeting from your user portalSchedule one-time or recurring CallSprout video meetings from your user portal, add coworkers, change or cancel them, and turn the daily email on or off.
Still stuck? Contact support
Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.