Texting, fax and chat
Send texts, faxes and chat messages from your CallSprout apps.
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For end users
- Send a fax by emailFax a document from your regular inbox by emailing a PDF to your company's fax address, and how admins connect that mailbox and choose who may send.
- Receive faxes by emailGet incoming faxes in an email inbox instead of on a fax machine, ask CallSprout to send a number's faxes to email, and find received faxes in the admin portal.
For app users
- Chat with coworkers, groups and threadsMessage a coworker or a group in Communicator, mention people, reply in threads, search your history and use the message menu to edit, forward or pin.
- Send files, screenshots and voice messagesShare files, paste a screenshot or record a voice message in a Communicator chat, find files again later, and learn the limits that apply to each.
- Send and receive texts and picturesText customers from your business number in Communicator, switch between texting numbers, send pictures, and see what the message states mean.
- Share a texting number with your teamFind out how one business texting number can serve several people in Communicator, what everyone on it sees, and how to ask CallSprout support for one.
- Why does my text say Sent but never arrive?What Sent really means for a text in Communicator, the usual reasons a text doesn't reach someone, and how an admin checks the text log for errors.
- Send a fax from CommunicatorSend a fax from the Fax module in Communicator with a cover page, track its progress, find faxes in your history and set your fax defaults.
For admins
Still stuck? Contact support
Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.