The AI receptionist that answers your calls 24/7. Meet Sage.
Sage is an AI virtual receptionist that answers every call, 24/7, and holds real conversations in a tone you set. It captures caller details, books when connected to your scheduling system, and transfers to a person when it matters.
Meet Sage. Hear her for yourself.
Enter your number and Sage, your AI voice agent, calls you in about 10 seconds. No sales pitch, just the product.
- Caller
- Maria Lopez
- Reason
- Asked about Thursday availability
- Booked
- Thursday 2:00 PM
- Emailed
- Summary sent to your inbox
A teammate that never misses a call.
Configure once, then let it handle the conversations you’d rather not.
Set a prompt for objective, tone, and personality; the agent does the rest.
Hands off to the right person and passes the full context along with the call.
Pulls live, accurate answers from your own systems.
Configurable fallback keeps every call covered if anything hiccups.
Design how Sage answers your phone.
Click a few options to see one way Sage can handle your calls, then run a test call.
- FAQs and policies
- Services and hours
- Scheduling system
Press "Run a test call" to watch Sage work the board.
Booking and calendar features work through your existing scheduling system and depend on that system offering a compatible API. Availability varies by provider.
Connected-system features work through your existing CRM or business system and depend on that system offering a compatible API. Availability varies by provider.
How Sage works
- 1Set the prompt: objective, tone, and personality.
- 2Connect your tools. Booking needs a scheduling system with a compatible API.
- 3Sage answers 24/7, captures the caller's name, number, and reason, and transfers with those details.
Booking and calendar features work through your existing scheduling system and depend on that system offering a compatible API. Availability varies by provider.
A 24/7 AI answering service, without the staffing
Sage does the job a phone answering service is hired for: answer every call, capture the caller's name, number, and reason, and take the next step by transferring with those details.
Sage is available on every CallSprout phone plan, and it is optional: turn it on per user, department, ring group, queue or phone number.
Its usage is free for the first 30 seconds of every call, then billed by the second, while staffed answering services typically bill per staffed call or per minute; see how Sage compares with Smith.ai, Ruby, and Rosie or read the full answering-service comparison.
An AI phone agent for every industry
See how 24/7 answering works for teams in these industries:
AI receptionist vs IVR vs answering service vs human receptionist
| How they compare | Sage | IVR | Answering service | Human receptionist |
|---|---|---|---|---|
| Answers 24/7 | Yes | Yes | Depends on staffing | Work hours only |
| Holds a conversation | Natural conversation | Press-one menus | Human conversation | Human conversation |
| Captures name, number, and reason | Yes | Keypad input or voicemail | Depends on the script | Yes |
| Books appointments | When connected to your scheduling system | No | Depends on the service | Yes, with calendar access |
| Transfers to a person with context | Yes, with the caller's details and reason | Routes by menu choice without conversation context | Depends on the service | Yes |
| Cost model | Available on every plan, free for the first 30 seconds of every call, then billed by the second | Flat, part of the PBX | Per-minute or per-call | Salary |
Booking and calendar features work through your existing scheduling system and depend on that system offering a compatible API. Availability varies by provider.
Published pricing
Sage is available on every plan; usage is billed by the second after the first 30 seconds of each call.
A full business phone system for your whole team, with Sage ready when you want her.
- Included: Unlimited US local and long distance calling
- Included: Voicemail with transcription
- Included: Transfers, conferencing, and call routing
- Included: Enhanced ring groupsPrioritized, sequential, or parallel ringing with escalation and overflow
- Included: Live call monitoring
- Included: Microsoft Teams integration
- Included: SMS business messaging200 messages per user each month
- Included: Video meetingsUp to 3 participants and 45 minutes
- Add-on: CRM integration and smart routingFree for your first 12 months
- Billed on usage: Sage AI voice agentFirst 30 seconds of each call free, then $0.39/min, billed by the second
- Add-on: Communicator desktop, mobile and web apps
Everything in Business, plus the visibility a busy front desk or small team needs.
- Included: Everything in Business
- Included: Live wallboards
- Included: Member performance dashboard
- Included: Scheduled reports with automated delivery
- Included: Local presence dialingLocal numbers are billed as an add-on
Everything in Lite, plus a full contact center for agents and supervisors.
- Included: Everything in Contact Center Lite
- Included: Call queues with agent login, wrap-up, and queue position
- Included: Skills-based routing
- Included: Supervisor monitor, whisper, and barge
- Included: Omnichannel agent workspaceVoice, email, live chat, WhatsApp, and Messenger. SMS channel billed separately.
- Included: Outbound dialer with dispositionsPreview, progressive, power, and predictive
- Included: CSAT surveys and advanced reporting
IncludedBilled on usageAdd-on
Unlimited US calling. Pay only for what you meter.
Sage and AI Transcription come with every plan and are metered only as you use them. Inbound toll-free minutes are the only metered calling.
The first 30 seconds of every call are free.
Live and recorded call transcription. Voicemail transcription is always free.
Calls to your toll-free numbers. Local and long distance US calling is unlimited.
Sage is billed by the second after the free first 30 seconds, with no rounding and no usage minimums. AI Transcription and toll-free minutes are billed per minute.
Questions
- What is an AI receptionist?
- An AI receptionist is software that answers your business calls, holds a conversation, captures caller details, and takes the next step for you. Our plain-English guide explains what an AI receptionist is and how it works.
- How is Sage different from an IVR or phone tree?
- Sage listens and responds in a conversation, while an IVR or phone tree asks callers to choose from press-one menus.
- Can it book appointments?
- Sage can book appointments only when connected to your scheduling system. See how an AI voice agent books appointments.
- What does an AI receptionist cost?
- See our published pricing on this page. Learn what an AI receptionist costs and compare AI receptionist services using published pricing.
- Will callers know they are talking to an AI?
- Sage introduces itself as an AI assistant when configured to, and you control the greeting.
- Is an AI receptionist the same as an answering service or auto attendant?
- No. A phone answering service staffs people who take messages and bill per minute or per call. An auto attendant plays a menu and routes by keypress. Software like Sage answers 24/7, holds the conversation itself, and captures the caller's details. See our AI receptionist vs answering service comparison.
- Does an AI receptionist make sense for a small business?
- Yes. A small business feels missed calls the most, and a virtual receptionist used to mean hiring a service. Sage is available on every CallSprout plan, with the first 30 seconds of every call free and usage billed by the second after that, so you get 24/7 answering without adding headcount. See how to choose the best AI receptionist for a small business.
- Is there AI receptionist software to install?
- No. Sage is part of the CallSprout phone system, so there is nothing separate to buy or install. You set the objective, tone, and personality, and Sage answers your business number.
- Is Sage an AI phone agent or an AI phone assistant?
- Both names describe what Sage does: an AI agent that answers the phone, holds the conversation, captures the caller's name, number, and reason, and transfers to a person with those details.
- Can Sage answer after hours and on weekends?
- Yes. Sage answers 24/7, so after-hours and weekend calls get a conversation instead of voicemail.
- How fast can I hear Sage in action?
- Enter your number on this page and Sage calls you in about 10 seconds. No sales pitch, just the product.
- Is Sage an AI answering service?
- Yes, in the sense of software that does an answering service's job. It is not a staffed service like the ones described above: no one is paid per call or per minute to answer. Sage comes with your CallSprout phone plan, and its usage is free for the first 30 seconds of every call, then billed by the second.
Let your phone answer itself.
Start a free trial, or let Sage call you now.