Can the outage check tell me if my internet is down right now?

No. We do not monitor internet outages. The outage check lists the providers that report service near your address or ZIP code and links to each provider's own outage page, where you can see what the provider is reporting.

Where does the provider list come from?

From the FCC National Broadband Map, which is built on filings that internet providers make to the FCC. We show it by census block for an address, or by ZIP code, so a provider on the list may not serve your exact address.

Do I need to enter my street address?

No. A ZIP code works too, but an address gives a closer answer. We send the address to the U.S. Census Bureau's public geocoder to find its census block, and we show the providers that report service in that block. The FCC's per-building data is licensed, so we cannot show results for the building itself. We do not store the address or the ZIP code you enter.

My provider has no outage page here. What should I do?

Contact the provider directly, by phone or through its app or website. We only link to official outage pages we have opened and confirmed ourselves, never to third-party outage trackers.

Who is my internet contract with?

Always the internet provider. You sign directly with the provider you choose, and your bill for internet comes from them. We help you find and set up the service, but we are never a party to that agreement.

Can you set up internet along with my CallSprout phone service?

Yes. If you are new to CallSprout or moving offices, we can line up the internet at the same time, so the connection is ready when your phones are. The internet contract is still between you and the provider.

Internet

Better business internet, found for you.

We track down every provider that serves your address, line up quotes and install dates, and add a backup line if you want one. Our help costs you nothing, and your contract is always with the internet provider.

Find internet providers Test my connection

Find internet providers

See which internet providers serve your address.

Enter a street address or ZIP code to see every provider that reports service there, grouped by fiber, cable, DSL, fixed wireless and satellite. Found one you like, or want a second opinion? We can take it from here.

We send an address to the U.S. Census Bureau only to find its census block. We do not store it.

Providers report this data to the FCC themselves. An address search shows the census block around the address, and a ZIP code search shows results by ZIP code, where the speeds are the fastest each provider advertises anywhere in the ZIP. A provider on this list may not serve your exact address, and the speeds are not what you will get. Confirm with the provider before you order.

Internet sourcing

We find your internet. You never pay us for it.

Adding internet with your phone service, moving offices, or just fed up with your current provider? We track down every provider that serves your location, ask nearby ones whether they would build out to you, and handle the quotes, paperwork and install dates with you. Our help costs you nothing, and your contract is always between you and the internet provider you choose.

Ask us to find internet for your location →

Every provider at your location, plus the ones willing to build out to you
We line up quotes, paperwork and install dates with you and the provider
Your contract is always directly with the internet provider
No cost to you for our help

Backup internet

One connection is one outage away from silence.

A second line from a different provider, or over a different technology, keeps your office online when the first one goes down. We source the backup line the same way, at no cost to you. Pair it with Unbreakable Internet and both lines sit behind one static IP, so calls in progress are built to stay connected when one line drops.

Ask us to find a backup connection →

A second provider over a different physical path, so one cut does not take out both
Fiber or cable paired with fixed wireless where a second wired option is not available
Unbreakable Internet, built to keep calls connected through a switchover
Backup line sourcing at no cost, signed directly with the ISP

Connection test

Is your internet ready for business calls?

Run a quick test from this browser. It checks the speed and stability of your connection, then tells you roughly how many calls it can handle at once and whether call quality is likely to hold up.

The test usually takes under a minute. On a fast connection it can use up to about 120 MB of data, so you may want to skip it on a metered mobile plan.

This test measures the path from your connection to Cloudflare's network, not to CallSprout's voice sites. It is one snapshot from one device, so results can change with the time of day, your Wi-Fi signal and whatever else is using the line.

The test runs in your browser against Cloudflare's speed test service, so Cloudflare sees your IP address and the test traffic. CallSprout does not store your results. Privacy policy

Internet outage check

Having an internet outage? Find your provider's outage page.

Enter your street address or ZIP code and we list the internet providers that report service there. Pick yours and we send you to that provider's own outage page. We do not monitor outages ourselves, so the provider's page is where you will see what is happening in your area.

We send an address to the U.S. Census Bureau only to find its census block. We do not store it.

What the outage check does and does not do

If you enter a street address, we use the U.S. Census Bureau's geocoder to find its census block, then list the providers that report service in that block. The address goes to the Census Bureau only for that, and we do not store it.
The FCC's per-building data is licensed, so we show the block, not the building. A provider on the list may not serve your exact address.
If the address cannot be matched, we fall back to ZIP code results and say so. We do not store a ZIP code you enter either.
We cannot tell you whether an outage is happening. We send you to each provider's own outage page, so that is where you will see current information.

If your internet is down

Try these steps first.

Step 1
Restart the modem and router
Unplug both, wait about 30 seconds, plug in the modem first, give it a couple of minutes, then plug in the router.
Step 2
Check your provider's outage page
Use the outage check above to open it. If the provider reports an outage in your area, restarting your equipment will not fix it.
Step 3
Try a mobile hotspot
Turn on the hotspot on your phone and connect a laptop. If that works, the problem is with your office connection, not your devices.
Step 4
Call your provider
If nothing above helps, report the problem. Have your account number ready and say which steps you have already tried.

Phones

What happens to your phones when the office internet drops?

Your numbers run on the CallSprout network, not in your office. If your desk phones go offline, calls can ring the CallSprout mobile app, or a cell phone through find-me/follow-me, as long as you have set that up ahead of time. Your desk phones reconnect once the internet is back.

See how CallSprout handles outages →

Questions

Internet questions

Can the outage check tell me if my internet is down right now?: No. We do not monitor internet outages. The outage check lists the providers that report service near your address or ZIP code and links to each provider's own outage page, where you can see what the provider is reporting.
Where does the provider list come from?: From the FCC National Broadband Map, which is built on filings that internet providers make to the FCC. We show it by census block for an address, or by ZIP code, so a provider on the list may not serve your exact address.
Do I need to enter my street address?: No. A ZIP code works too, but an address gives a closer answer. We send the address to the U.S. Census Bureau's public geocoder to find its census block, and we show the providers that report service in that block. The FCC's per-building data is licensed, so we cannot show results for the building itself. We do not store the address or the ZIP code you enter.
My provider has no outage page here. What should I do?: Contact the provider directly, by phone or through its app or website. We only link to official outage pages we have opened and confirmed ourselves, never to third-party outage trackers.
What does it cost to have CallSprout find internet for me?: Nothing. We look up every provider that serves your location, ask nearby ones whether they would build out to you, and work through quotes and install dates with you at no cost.
Who is my internet contract with?: Always the internet provider. You sign directly with the provider you choose, and your bill for internet comes from them. We help you find and set up the service, but we are never a party to that agreement.
Can you set up internet along with my CallSprout phone service?: Yes. If you are new to CallSprout or moving offices, we can line up the internet at the same time, so the connection is ready when your phones are. The internet contract is still between you and the provider.
Will my CallSprout phones keep working if my office internet goes out?: Your numbers run on the CallSprout network, not in your office, so they stay reachable. Calls can ring the CallSprout mobile app, or a cell phone through find-me/follow-me, as long as you have set that up ahead of time. Desk phones reconnect once the internet is back. How CallSprout handles outages

Want internet that does not leave your phones hanging?

Tell us your address and we will find your options, or a backup line, at no cost.

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