Communicator GO (mobile)
Take your business line with you on your phone.
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For app users
- Install and sign in to Communicator GOGet Communicator GO on your iPhone or Android phone, sign in with your work email and password, and set your own password the first time you open it.
- Sign in to Communicator GO with the QR code from your welcome emailScan the QR code in your welcome email to fill in your sign in details in Communicator GO, then choose your own password.
- Calls on mobile: transfer, park, record and switch deviceUse the in-call options in Communicator GO to transfer a caller, park a call, record it, move it to another device or bring in more people.
- What the call button colors mean, and callback modeRead the green, yellow and gray call button in Communicator GO, and use callback so your phone rings first when Wi-Fi or mobile data is weak.
- Move a call between your desk, computer and phoneTake a call you started on another device onto your phone with Communicator GO, or send your mobile call to another device without hanging up.
- Don't miss calls when the app is in the backgroundWhy Communicator GO can miss a call when it isn't open, and what to check on your Android phone or iPhone so calls and alerts keep reaching you.
- Make Communicator GO your default calling app on iPhoneLet phone numbers you tap and contacts in your iPhone ring through Communicator GO, and choose whether those calls appear in your iPhone's call history.
- Forwarding and caller ID from the GO dashboardUse the Communicator GO dashboard to see today's calls, change your status, set call forwarding and caller ID, and open voicemail or start a chat.
- Sign out or quit: which to useLearn what Sign Out and Quit each do in Communicator GO, which one keeps you signed in, and which one stops calls and alerts from reaching your phone.
Still stuck? Contact support
Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.