Emergency calling
How 911 works on your phones and apps, and how to get your addresses updated.
Press slash to jump to search. Use the up and down arrows to move through results and Enter to open one.
For end users
For app users
For admins
- How emergency addresses work, and how to change oneEach phone number has one registered 911 address, set by CallSprout support. See how it works and what to send support to add or change one.
- Get alerted when someone dials 911How 911 alerts let your front desk or security team know right away that someone on your account called 911, and what to send support to set them up.
- Check your 911 setup without dialing 911How to confirm the emergency address on file for a phone or number by asking CallSprout support, and what to do if the address is wrong or missing.
- What are Kari's Law and RAY BAUM'S Act?A plain language look at two US laws about 911 calls, and which CallSprout features relate to them: direct dialing, 911 alerts and emergency addresses.
Still stuck? Contact support
Our team in West Palm Beach can walk you through it. Tell us your name, your company and what you were trying to do.