Meeting controls: mute, share screen, record, react

The toolbar at the bottom of the meeting window holds your controls. Browser guests and Communicator users see most of the same ones, and this page notes where they differ.

Some labels in your portal or apps may look slightly different from this guide.

Audio and video

• Mute and unmute. Select the microphone button. Its arrow lets you pick another microphone or speaker, turn noise suppression on or off, or turn on push to talk, then hold the space bar to speak.
• Video. Select the camera button to turn your video on or off. Its arrow lets you pick another camera or a background effect. Your browser or computer must allow the camera first. See allow camera, mic and screen sharing.

Share your screen

1. 1
   Step 1:

   Start sharing

   Select Share Screen.
2. 2
   Step 2:

   Choose what to share

   In a browser, pick your entire screen, one window or one browser tab. In some versions of Communicator, you pick the whole screen or a window.
3. 3
   Step 3:

   Pause or stop

   Select Pause to hide your screen for a moment, or Stop Sharing to end the share.

When you share your whole screen from CallSprout Communicator NEXT on your computer, you can let someone else control it. A browser can't hand over control.

Chat, hands and reactions

• Chat. Open Chat to send text, emojis and files. A badge shows unread messages while the panel is closed.
• Raise Hand. Select Raise Hand and confirm. A hand appears on your tile and in a raised hands list. Organizers and co-organizers can lower it.
• Reactions. Pick a reaction and it floats up with your name.

Layout and people

• Speaker or grid. Switch views with the toggle at the top right. To pin someone in speaker view, double-click them in the row of pictures.
• Participants. Select Participants to see who's here, who's talking and who hasn't joined yet.
• Organizers. In Communicator, organizers and co-organizers can also mute people, remove them and assign co-organizers.

Record a meeting

This feature needs the Video meetings add-on on your account. See plans and pricing

Recording is available only on meetings hosted with the Video meetings add-on. You record from Communicator. Select Record at the bottom left of the meeting window, and use Pause or Stop from the same spot. The recording saves on your own computer. A browser guest who needs a recording should join from Communicator instead.

Recording laws vary by state. Your company is responsible for any notice or consent they require.

Options menu

Options holds extras such as copying the invite link, hiding reactions and connection statistics.

Leave or end

Select Leave and confirm. Organizers and co-organizers also see End, which ends the meeting for everyone.