Start an instant meeting

An instant meeting is a video call you start right now, with coworkers or outside guests. Every account can host meetings, and this page covers starting one in Communicator. Guests only need a browser to join. No Communicator? You can still host. Schedule meetings from your user portal.

This feature needs the Communicator apps add-on on your account. See plans and pricing

Some labels in your portal or apps may look slightly different from this guide.

Before you start

Meetings on every plan hold up to 3 participants, counting you as the organizer, and run up to 45 minutes. The Video meetings add-on removes those limits. Meeting limits has the details.

Start a meeting from the Meeting icon

1. 1
   Step 1:

   Open the meeting tab

   Select the Meeting icon, then the Instant Meeting tab.
2. 2
   Step 2:

   Add people

   Pick coworkers from your contacts. For an outside guest, type their email address and select Add.
3. 3
   Step 3:

   Choose who can join

   Leave the Public (anyone can join) option off if only the people you invited should get in. Turn it on if anyone with the link or meeting number may join.
4. 4
   Step 4:

   Start the meeting

   Select Start. The meeting opens, and you're the organizer.

Other ways to start

• From a contact. Hover over a contact in your internal contacts and select the Meeting action.
• From a chat. In a one to one or group chat, select Organize a meeting and choose to start now or schedule for later.
• From call history. Entries for coworkers have a Meeting action.

Some versions of the app also offer a Meeting button during a call or in a contact's right-click menu. If you don't see those, use the options above.

Bring more people in

• Share the number or link. Open the Options menu in the meeting and copy the meeting number, the invite link or the full meeting info. Send it to anyone you want to add.
• Call someone into the meeting. Select the arrow on the Invite button, choose Call into meeting and pick a coworker. Their phone or app rings, and when they answer they join with audio only. Their phone or app has to be online.

Join a meeting in Communicator

Select the Meeting icon, choose Join Meeting and enter the meeting number. You can also join from Meeting List.

Troubleshooting

• You don't see the meeting options. Ask your admin or CallSprout support to check that your account has Communicator and meetings set up.
• Your guest can't get in. For a private meeting, the guest must use the email address you added. See join a meeting from your browser.