by callsprout | Feb 6, 2017 | Savings
Combine these two tools and take customer communication to the next level. Are your CRM and VoIP platforms two ships that pass in the night? You likely have both of these as SaaS solutions, so that would actually make them two clouds that pass in the night (if we keep...
by callsprout | Jan 31, 2017 | Savings
First impressions count, even when an auto-attendant makes them. If you’re making use of an auto-attendant, you’ve got a reason. No judgment calls on our part. You’re also probably aware that most people who call may think less of your business when they get a robot...
by callsprout | Jan 25, 2017 | Savings
Beep. You’re the first to join the call. Welcome to business as usual as it speeds toward the end of the decade. Companies have decentralized. Staffing is distributed. Conference calls are a daily aspect of your life. And it only takes a few of them to discover you’ll...
by callsprout | Jan 19, 2017 | Savings
Before you sign up! Whenever there’s new technology, there’s always a wave of people who greet it with open arms but never stop to ask a few key questions. Yes, people just want the next best thing – no questions asked. Therein lies the mistake. In some cases,...
by callsprout | Jan 17, 2017 | Savings
Privacy and protection of personal data aren’t just a customer wish – federal laws require your compliance. Let’s say your bank or your doctor wants to send you information. Maybe it’s a tax form, or the results of a blood test. Why can’t they just email it to you...
