Make Your Call Center the Most Productive With Predictive Dialing

CallSprout’s Predictive Dialer is programmed to detect when there is another person on the other line. This filters out busy signals, disconnected lines, and answering machines. The Predictive Dialer uses algorithms to know which agents are available, average call time and then routes the call to the next available agent. The Predictive Dialer will significantly improve agent connections to live customers.