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CallSprout
2024-06-10

Why strong passwords are still your first line of defense

Default and weak passwords are an open door for attackers. See what new device-security rules signal, plus practical ways to build passwords that hold up.

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Passwords are your primary defense against cyber threats, and most of us treat them as an afterthought. We reuse something easy to remember, or we never change the one a device shipped with. This post covers the risk in generic and default passwords, what businesses and users can take from the move to ban weak defaults on connected devices, and how to build passwords that are actually hard to break.

The trouble with generic passwords

Set up a new internet-connected device and you'll often meet a default password like Admin or 12345. They're convenient, and they protect almost nothing. An attacker can guess one in seconds and walk into the device and whatever sensitive information it holds.

Connected hardware is the worst case. Routers, network cameras, digital signage and other smart devices often ship with the same default credentials across an entire product line. If nobody changes them, one known default can unlock a large number of devices, which is why weak defaults are such a common foothold for attackers.

What the new password rules say

As cybercrime grows and connected devices spread, some governments have started regulating device security directly. The UK, for example, has introduced rules aimed at stamping out weak default passwords on consumer hardware. Those rules matter outside the UK because they set a precedent. Europe's GDPR influenced privacy rules elsewhere, and a ban on weak default passwords is likely an early example of cybersecurity regulation that other regions will follow.

In general, the new rules require that:

  1. Universal default passwords like Admin or 12345 are banned. Each device must ship with a unique password or force the user to set one.

  2. Manufacturers must provide a public contact for reporting security vulnerabilities and specify how long the device will receive security updates.

  3. The duration of security updates must be clearly stated at the point of sale, either on the box or online.

What it means for manufacturers

If similar legislation spreads, manufacturers will have to set a unique default password for each device and meet extra security requirements. That adds complexity and cost. It also gives the ones who care a chance to lead on security instead of bolting it on later.

They'll also have to keep compliance records and stay reachable for people reporting problems, which adds work. Enforcement is harder still for devices made abroad. A vetted database of approved vendor products could ease that for importers and distributors.

What it means for users

Stronger rules promise devices that are harder to attack. The catch is that users end up managing more complicated passwords, and juggling many strong ones is tiring. Teaching people good habits, and why updating a password matters, keeps the benefit from turning into frustration. A reputable password manager does most of the heavy lifting while keeping standards high.

Legislation is a meaningful step. Even so, everyone still has to protect their own accounts by choosing strong, unique passwords and turning on extra safeguards like multi-factor authentication.

Why weak passwords keep showing up

Year after year, the most common passwords in circulation include 123456, admin, 12345678 and password. Choices like these can be cracked almost instantly, so there's plenty of room to improve everyday habits. The fix is simple to state: make every password complex, and make it unique to the account it protects.

How to build a strong password

  1. Mix your characters. Combine uppercase and lowercase letters, numbers and special characters. A password like Pa$$w0rd! is much harder to break than password123, because the variety slows brute force attacks.

  2. Skip common words and phrases. Stay away from password, admin or qwerty. String together unrelated words into a passphrase instead, such as BlueBanana$Dance77.

  3. Make it long. Aim for at least 12 characters. Length raises the difficulty for attackers dramatically, so a 16-character password is far stronger than an 8-character one.

  4. Use a password manager. A good one generates and stores complex passwords for you, so you remember one master password instead of dozens.

  5. Never reuse a password. If one account is breached and you used the same password elsewhere, all of those accounts are open. Unique credentials contain the damage.

Passwords protect only the front door

A secure business also protects the systems behind the login. Your phone system is a good example. Voice traffic carries customer details, recordings and account access, so the platform underneath matters. CallSprout is a cloud business phone system built on a network engineered for 99.999% uptime, which keeps your communications both available and protected. For voice traffic specifically, our guide to VoIP security measures goes through the safeguards that matter, and the security and IT section of the blog has more.

The same thinking applies to the tools that handle your calls. CallSprout's AI Voice Agent answers, transcribes and routes calls automatically, then connects to the tools you already use, so sensitive conversations stay inside systems you control rather than scattered across sticky notes and shared inboxes.

Banning weak default passwords raises the baseline, and it's a pattern likely to spread to more regions over time. It puts real responsibility on manufacturers. Your part is the same either way: use strong password practices, stay informed, and pick vendors who take protection seriously.

If you want your business phones on a platform built for reliability and security, see a CallSprout demo or talk to our team.

From our sister company

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CallSprout runs your phones. For managed IT, cybersecurity, and compliance, our sister company QIT Solutions has you covered: responsive, fair, transparent, and friendly support, from help desk and Microsoft 365 to backup, network monitoring, and vCIO guidance.

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